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Terms of Service

The Docera Platform is powered by Gravity5.ai

The Gravity5 WorkBetter platform is powered by Typing Mind Custom. TypingMind Custom is a software as a service that allows you to create AI chat apps for your team.

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Glossary: "The product" means the Gravity5 platform; "Chat Instance" means the AI Chat interface you created when using the product. "Users" means the people who uses the Chat instance, sending messages and use the chat features on your chat instance, this could be your teammate, your users, your community members, etc.

 

The subscription fee for the hosted version is fixed and includes access for 5 users.

 

By becoming a subscriber of Gravity5 you acknowledge that you are acquiring the product in its present form. You understand the product is under continuous development and its features may change. Furthermore, there may be bugs or errors, and you agree to report such issues to us.

 

Every user will have individual chat history, custom prompts, AI characters, and bookmarks stored on their device. Users can log into their chat instance from any device, but Cloud Sync setup is required for data synchronization across devices. Cloud usage is free of charge but limited to a user data limit of 10MB.

 

As we add more features and services, we anticipate a rise in the product's price.

 

We aim to maintain a 24/7 uptime, although 100% availability cannot be guaranteed. In the event of scheduled downtime for maintenance or the like, we will attempt to notify you in advance.

 

We rely on external services, such as OpenAI API and Anthropic API, for some of their functionalities. While we strive to ensure the seamless integration of these services, we do not control these third-party services, and hence, cannot guarantee their availability or functionality. We provide no warranty or assurance regarding the uninterrupted service of external dependencies. In case of any disruptions, your experience with the self-hosted versions of Gravity5 may be affected. It's suggested to monitor the status of these third-party services independently and adjust your usage of the product accordingly.

 

Indemnification: You agree to indemnify, defend, and hold harmless Gravity5 and its licensees, affiliates, officers, employees, and agents from and against any claims, liabilities, damages, judgments, losses, costs, expenses, or fees, including reasonable attorneys' fees, arising out of or relating to your use or misuse of the software or any violation of these terms.

Alteration and Modification: Any unauthorized alterations, modifications, or use of the software beyond its intended purpose, including hacking or misuse, negates our responsibility for any damage, loss, or legal complications that may arise as a result.

 

General terms

 

Privacy Policy: By using our product, you agree to our Privacy Policy, which outlines how we collect, store, use, and protect your information. You can view our Privacy Policy at www.gravity5.ai/privacypolicy.

 

Intellectual Property: All intellectual property rights of the Gravity5 Platform, its design, logos, text, graphics, and all software compilations and underlying source code shall remain our property. Users are not permitted to use or reproduce our trademarks, logos or brand names without our prior written consent.

 

Intellectual Property of User Generated Content: You retain all ownership rights to the content generated by you on our platform. We do not claim any ownership rights to your content.

 

User Obligations: As a user, you agree to use our product lawfully and not to use it for any illicit activities. You also agree not to try and disrupt or manipulate our product, or to harm other users.

 

Termination: We reserve the right to suspend or terminate your access to the service in case of any breach of these terms.

 

Modification of Terms: We reserve the right to alter these terms of service at our discretion. We will notify you of any major changes, and your continued use of our service after such modifications will constitute your acceptance of the modified terms.

 

Product usage: By using Gravity5’s WorkBetter Platform, you agree to receive important product updates from us via the email linked with your payment account or the email you used to register your account. You can opt-out of this product updates anytime by clicking to the "Unsubscribe" link at the bottom of each email. We only send important product updates.

 

Disclaimer: It is not warranted that Gravity5 will meet your requirements or that its operation will be uninterrupted or error free. All express and implied warranties or conditions not stated in this Agreement (including without limitation, loss of profits, loss or corruption of data, business interruption or loss of contracts), so far as such exclusion or disclaimer is permitted under the applicable law are excluded and expressly disclaimed. This Agreement does not affect your statutory rights.

 

Warranties and Limitation of Liability: Gravity5 does not give any warranty, guarantee or other term as to the quality, fitness for purpose or otherwise of the software. Gravity5 shall not be liable to you by reason of any representation (unless fraudulent), or any implied warranty, condition or other term, or any duty at common law, for any loss of profit or any indirect, special or consequential loss, damage, costs, expenses or other claims (whether caused by Gravity5’s negligence or the negligence of its servants or agents or otherwise) which arise out of or in connection with the provision of any goods or services by Gravity5. Gravity5 shall not be liable or deemed to be in breach of contract by reason of any delay in performing, or failure to perform, any of its obligations if the delay or failure was due to any cause beyond its reasonable control. Notwithstanding contrary clauses in this Agreement, in the event that Gravity5 is deemed liable to you for breach of this Agreement, you agree that Gravity5’s liability is limited to the amount actually paid by you for your services or software, which amount calculated in reliance upon this clause. You hereby release Gravity5 from any and all obligations, liabilities and claims in excess of this limitation.

 

General Terms and Law: This Agreement is governed by the laws of Ontario, Canada. You acknowledge that no joint venture, partnership, employment, or agency relationship exists between you and Gravity5 as a result of your use of these services. You agree not to hold yourself out as a representative, agent or employee of Gravity5. You agree that Gravity5 will not be liable by reason of any representation, act or omission to act by you.

 

Last Updated: 21 Aug 2023

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